belvmont Logo Belvmont Contact Us
Contact Us

Privacy Policy

Last updated: July 31, 2026

This Privacy Policy describes how belvmont collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This document outlines our practices regarding information collection, usage, retention, and your rights as a user of our home brewing course platform.

Who We Are

We operate a home brewing craft beer course based in Plzeň, specializing in small batch brewing techniques and hop selection for beginners. As the data controller, we are responsible for processing any personal information you provide when you register for our courses, interact with our website, or communicate with us. Our commitment to data protection aligns with Czech data protection regulations and the General Data Protection Regulation (GDPR).

Information We Collect

We collect information in several ways to provide and improve our services:

  • Registration Data: When you enroll in our courses, we collect your name, email address, phone number, and payment information.
  • Course Participation: We record attendance, progress, and completion status for courses you participate in.
  • Communication Data: When you contact us via email or contact forms, we retain your messages and responses.
  • Technical Data: We collect information about how you use our website, including IP addresses, browser type, pages visited, and timestamps through server logs and analytics tools.
  • Cookies: We use cookies to enhance your browsing experience and remember your preferences.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You provide explicit consent when you register for courses or subscribe to communications.
  • Contractual Necessity: Processing is necessary to fulfill our obligations under the course enrollment agreement.
  • Legitimate Interest: We process data to improve our services, prevent fraud, and maintain website security.
  • Legal Obligation: We may process data to comply with legal requirements and tax regulations.

How We Use Your Information

Your information is used to deliver our services effectively and enhance your experience:

  • Processing course registrations and managing enrollments
  • Sending course materials, updates, and educational content
  • Responding to your inquiries and providing customer support
  • Improving our website functionality and course quality through analytics
  • Sending promotional communications about new courses (with your consent)
  • Maintaining website security and preventing fraudulent activity
  • Fulfilling legal and regulatory obligations

Data Retention

We retain your personal data for specific periods based on the purpose of processing:

  • Course Enrollment Data: Retained for the duration of the course plus 24 months for record-keeping and support purposes.
  • Contact Form Messages: Retained for up to 24 months after the last interaction to address follow-up questions.
  • Website Analytics and Server Logs: Retained for up to 12 months for security and performance analysis.
  • Payment Information: Retained in accordance with tax and accounting requirements, typically 7 years.
  • Marketing Communications Data: Retained while consent is active; deleted upon request or after 12 months of inactivity.

Once the retention period expires, we securely delete your data unless we have a legal obligation to retain it further.

Your Rights

Under data protection law, you have the following rights regarding your personal information:

  • Right of Access: You can request a copy of all personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete information.
  • Right to Erasure: You can request deletion of your data, subject to legal retention obligations.
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Data Portability: You can request your data in a structured, portable format.
  • Right to Object: You can object to processing based on legitimate interest or marketing purposes.
  • Right to Lodge a Complaint: You have the right to file a complaint with the Office for Personal Data Protection (ÚOOÚ) of the Czech Republic.

Cookies and Tracking

We use cookies on our website to improve functionality and user experience. Cookies are small files stored on your device that help us recognize you, remember preferences, and analyze site usage. These include essential cookies (required for website operation), performance cookies (to understand how you use our site), and marketing cookies (if you consent). You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect your ability to use some website features. For detailed information about our cookie practices, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure server infrastructure, and restricted access controls. However, no security system is completely impenetrable. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist in delivering our services, such as payment processors, email service providers, and analytics platforms. These service providers are contractually obligated to maintain confidentiality and use your information only for specified purposes. We may also disclose information when required by law or to protect our rights, privacy, safety, or property.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this document indicates when the policy was most recently revised. We encourage you to review this policy regularly to stay informed about how we protect your information. If we make significant changes that affect your rights, we will notify you by email or through prominent notice on our website.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us:

Email: [email protected]

Phone: +420 724 563 891

Address: Nerudova Street 28, Brno, 602 00, Czech Republic

We will respond to your inquiries within 30 days or as required by applicable law.